Effective Date: January 2026
Last Updated: January 2026
NOTICE OF BUSINESS MODEL CHANGE
Effective January 1, 2026, Vamos Homes transitioned from a direct booking platform to a referral and curation service. Under the new model:
- Vamos does not process guest payments
- Vamos does not hold booking deposits
- Vamos does not issue refunds
- All transactions occur directly between travelers and property hosts
These Terms and Conditions govern the referral service model. For inquiries regarding bookings made prior to January 1, 2026, please contact [email protected].
7. CANCELLATION AND HOST POLICIES
Vamos Homes operates solely as a referral and curation platform. All cancellations, refunds, and booking changes are governed exclusively by host policies.
7.0 Applies to social media, website, mobile app, Text Messages, Calls, Walk ins, in person and all bookings made on all Vamos Homes platforms:
7.0.1 A Legacy Bookings (Prior to January 1, 2026)
For bookings made before January 1, 2026, Vamos operated under a different business model. Inquiries regarding such bookings should be directed to [email protected] and will be handled on a case-by-case basis.
The referral-only model described in Sections 7.1-7.4 applies exclusively to bookings initiated on or after January 1, 2026.
Vamos Homes connects travelers with independent property hosts. All bookings, payments, and cancellations are handled directly between travelers and hosts.
7.1 Host Cancellation Policies
Each property host sets their own cancellation and refund terms. These policies are communicated to travelers before booking confirmation. Travelers agree to the specific host’s cancellation policy at the time of booking.
7.2 Vamos’s Role
Vamos Homes acts solely as a referral service. We do not:
- Process payments from travelers
- Hold deposits or booking funds
- Issue refunds
- Enforce host cancellation policies
7.3 Disputes
Any disputes regarding cancellations, refunds, or booking terms must be resolved directly between the traveler and the host. Vamos may provide contact facilitation but has no financial or legal obligation in such disputes.
7.4 Damage and Property Issues
Travelers are responsible for any property damage as agreed with the host. Hosts are responsible for conducting property checks and communicating damage policies directly to travelers.
7.5 Effective Date of This Policy
This cancellation and host policy applies to all bookings initiated on or after January 1, 2026. For bookings made prior to this date, please contact [email protected].
IMPORTANT NOTICE (Effective January 1, 2026):
Vamos Homes has transitioned to a referral and curation service. We no longer process payments or issue refunds directly. All booking transactions are between travelers and property hosts.
For inquiries regarding bookings made before January 1, 2026, please contact [email protected]